Psychiatric Clinical Assistant

Job Description

SUMMARY:

 Under the supervision of the Practice Administrator, the Psychiatric Clinical Assistant is responsible for the following.   Other duties may be assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

*Include the following. Other duties may be assigned.*

  • Taking and charting vital signs
  • Clinical orders requiring follow up
  • Completing medication prior authorizations
  • Psych Internal referrals worklist
  • Retrieving Phone Messages for providers
  • Psych clinical task view
  • Charting call back
  • Medication refrigerator monitoring
  • Checking CSMD reports
  • Handling Rx refill requests with pharmacies and doctor’s offices
  • Provide backup for Front Desk when needed
  • Initiate intakes for new patients
  • Gene Sight orders

EDUCATION AND/OR EXPERIENCE:

Graduation from a standard high school or GED equivalent with successful completion of a patient care course such as LPN/CMA/RMA.  Experience in a medical office with a background knowledge of insurance and patient care. Previous Mental Health experience highly preferred.

OTHER SKILLS AND ABILITIES:

Ability to establish and maintain an effective working relationship with coworkers, supervisors, and vendors. Ability to act diplomatically and confidentially. Ability to operate computers, keyboards, and printers. Ability to operate phone system. Ability to concentrate on the situation at hand and listen effectively. Ability to organize tasks, work as a team member and/or independently. Knowledge of computer systems and work-related programs. Skills in verbal communication and customer relations. Must demonstrate good interpersonal skills to work in a busy administrative office. Must demonstrate good time management and problem-solving skills.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE/AA/M/F/Disability/Vet

ETSU Physicians participates in E-verify.

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